At Holistiq Supply Co, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase from us.
1. Information We Collect
We may collect the following types of information:
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- Personal Information: Name, email address, shipping address, billing information, phone number.
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- Account Information: Login credentials if you create an account.
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- Order Details: Products purchased, payment method (processed securely), and delivery info.
- Device & Usage Info: IP address, browser type, pages visited, and cookies for analytics and functionality.
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2. How We Use Your Information
We use your information to:
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- Fulfill and manage orders
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- Communicate with you about your order or account
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- Provide customer support
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- Improve our website, products, and services
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- Send promotional emails (only if you opt in)
- Ensure compliance with legal obligations
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3. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties who help us operate our business, such as:
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- Payment processors (e.g., Stripe, PayPal)
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- Shipping partners
- Email marketing services (e.g., Klaviyo, Mailchimp)
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All third-party partners are required to keep your information secure and confidential.
4. Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption and secure payment gateways.
5. Your Rights
You may:
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- Access or update your personal information
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- Request deletion of your data
- Opt out of marketing emails at any time
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If you’re in a jurisdiction with specific data rights (e.g., GDPR, PIPEDA), we honor those rights.
6. Cookies
We use cookies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted here with the updated effective date.
8. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Holistiq Supply Co
info.holisticsupplyco@gmail.com
50 Biddens Sq, Brampton, ON, L6P 3R1
Greater Toronto Area, Canada